This policy extends all activities operated by OKeeffes of Kilkenny Ltd., incorporating Petmania, Meubles, The Wine Centre and Gardenia.
When you provide us with information, either in-store or online, we gather a certain amount of data from you in order to allow you to submit an enquiry, enter a competition or avail of our services.
From time to time we may also gather information relating to promotional activity and any information you provide when contacting us.
We also review usage patterns and use of our website(s) to help us improve our services to you. We respect your right to privacy and take the responsibility of protecting your data and using it only in a way that you would expect, very seriously.
By engaging with our services, entering competitions or visiting our website(s) you are accepting the terms of this policy, and in the outline below, we hope to help you to understand how we use and manage your data.
Personal Information: What we Collect and Why
When you provide us with personal information, either in-store, or online, we only ask you for the information we need to allow you to provide you with a full service.. This includes your name and email address. Other contact details, or additional information requested will be done so in order to provide a complete service, or to ensure we can contact you in the most suitable manner to complete the provision of that service, or to facilitate communication regarding a competition you may enter or updates for which you have requested to be sent to you.
We Will Not Share Your Information
We commit to ensuring that information you provide will not shared with any third parties, beyond our trusted partners who need to have access to this data in order to provide our services, or any successors of our business, or the business of your local store in which you have shopped.
From time to time we may, with your permission, provide you with details of goods and services from another area within our own business which may be on interest to you or members of your family.
Unless you indicate otherwise, your data will not be shared with third parties who may have promotions and other goods and services which may be of interest to you or your household.
Non-personal information, as it relates to sets or groups of customers may be used or shared in order to provide an enhanced understanding of customer behaviour and enable us to improve our service in general.
We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
We Respect Your Contact Information
We may need to contact you by phone in order to confirm a service, answer a query or to contact you if you have entered a competition
From time to time we may wish to provide you with details of new services, special offers, news and events which may be of interest to you, or members of your family.
You can choose at any time not to receive such communication by following the unsubscribe instructions on any written communication.
You have the right to request a copy of your data currently held by us and to rectify or remove personal details, by contacting us.
In addition to the personal information we need, we also gather statistical and other analytical information of all visitors to our stores and websites. We use this non-personal data in a collective form to improve the service we provide. This is not linked to your personal information and is completely anonymous.
Third Party Sites