Autoship Subscriptions

Autoship subscribe & save

Autoship subscribe & save is a great way to make sure that you never run out of your pet care essentials; like food, parasite controls, supplements, cat litter or any other item you need regularly.

Autoship at Petmania allows you to place recurring orders for your preferred items directly via our website. Simply choose your items and set your frequency of purchase at the checkout. You can edit your order at any time up to 1 week before your order due date. Contact us for more information.

 Terms & Conditions

  • When you sign up to our Autoship Program, you are authorising Petmania Ltd to charge your debit/credit card which is linked to your account; at an agreed order frequency.
  • Our standard discount is 15% off your initial order and 5% off all subsequent orders; subject to a minimum of four repeat orders. Discounts will be automatically applied to your order.
  • Your debit/credit card will be automatically charged on the day your order is processed. Upon failure of a payment you will receive a notification that your payment has failed; and you will need to update your credit card information. Once your payment information is corrected, your Autoship order can be processed.
  • If you need to, you may login to your account at any time to make changes to your Autoship subscription; prior to your order being processed.
  • Any change or cancellation to your Autoship order must be done prior to your order processing; (1 week before expected delivery date). If your order has already been processed, we will be unable to guarantee change or cancellation to your order. Therefore, any returns after, may be subject to a restocking fee of 20% of your order value.
  • In the event of returns, shipping fees, where applicable, are non-refundable, in accordance with our returns policy.
  • Petmania’s Autoship programme cannot be combined with any other offers or discounts.
  • The delivery time-frame available for Petmania’s Autoship programme is every 1-12 weeks (or 1-5 months for many healthcare items); with a schedule of your choosing. You may adjust your schedule at any time by logging into your account.
  • You may cancel or change your Autoship subscription at any time. Just login your account at
  • In the unlikely event that a product(s) on your Autoship subscription is unavailable at the time of processing; we will contact you directly to identify a possible alternative.
  • Actual amount charged may vary as a result of changes to the price, delivery rate or VAT changes.
  • Should you wish to speak to someone about your order at any time, you can contact us by email at [email protected]