The vet helpline gives policyholders access to a national network of RCVS (Royal College of veterinary surgeons) registered veterinary nurses 24 hours a day, 365 days a year.

Call 01 913 1067 to talk to nurses, who are available any time to answer any concerns you may have regarding your pet’s health or general wellbeing. The vet helpline can help offer peace of mind and help with what to do next when your pet is unwell.

Although this service is not intended to replace a consultation with your vet, by calling the vet helpline first, you may be able to help prevent an unnecessary trip to the vet, which can be time-consuming and traumatic for your pet.

An Post Insurance offers three different pet insurance cover levels, allowing you to choose the cover that suits your needs and budgets.

Essential Pet Insurance

Provides cover up to the vet fee limit for all covered accidental injuries per policy year. Cover for each injury will continue for a maximum of 12 months from the date which the injury occurred, as long as you have paid the premium to keep the insurance in force. Once the time limit is reached for an injury, there will be no more cover for it. There is no cover for illness under this type of cover. You can opt to include cover for Overseas Cover which includes Quarantine, Emergency Repatriation, and Loss of Passport up to the aggregate limit. Our Essential Pet Insurance Cover also provides Third Party Liability (dogs only).

Premier Pet Insurance

Provides cover up to the vet fee limit for all covered illnesses and injuries per policy year. Cover for each condition will continue for a maximum of 12 months from the date which the condition first occurred or started showing clinical signs, as long as you have paid the premium to keep the insurance in force. Once the time limit is reached for a condition, there will be no more cover for it.

The Premier Pet Insurance policy also provides cover for Third Party Liability (dogs only), Death from Accident, Boarding Kennel/Cattery Fees, Theft /Straying, Holiday Cancellation, and Lost/Found ads and includes cover for Overseas Cover which includes Quarantine, Emergency Repatriation, and Loss of Passport.

Premier Plus Pet Insurance

Premier Plus Cover Provides lifetime cover for illness and injuries (subject to the terms and conditions of the policy).

Premier Plus Pet Insurance Provides cover up to the vet fee limit for all covered illnesses and injuries per policy year. As long as you have paid the premium to keep the insurance in force, the cover will reinstate at renewal and all eligible conditions will continue to be covered up to the vet fee limit. This cover is designed for pet owners looking for long-term cover, should their pet ever develop a chronic or recurring condition that requires treatment over a long period of time such as arthritis or eczema.

The Premier Plus Pet Insurance policy also provides cover for Third Party Liability (dogs only), Death from Accident, Boarding Kennel/Cattery Fees, Theft/Straying, Holiday Cancellation, and Lost/Found ads and includes cover for Overseas Cover which includes Quarantine, Emergency Repatriation, and Loss of Passport up to the aggregate limit.

An Post Insurance are able to offer pet insurance at new business for your cat or dog from eight weeks until 8 years of age. If you renew your cover each year without a break, there is no upper age limit and An Post Insurance will continue to offer cover for your pet.

No, An Post Insurance’s pet insurance does not provide cover for routine and preventative care like vaccinations, flea, tick and worming treatment or neutering. If you do not have your pet vaccinated and it becomes ill with a condition that a vaccine would have prevented this will not be covered. It is a condition of An Post Insurance pet insurance that your pet must have an annual health check by a vet.